Customer Success Story

Villa Lagoonscape
About Villa Lagoonscape
Villa Lagoonscape is a luxurious getaway overlooking the serene waters of the Negombo Lagoon. The property boasts unrivaled living spaces including a jacuzzi, games room, lounge, and swimming pool. Villa Lagoonscape offers a unique and memorable experience for its guests, ensuring a blend of luxury and relaxation.
Challenges Faced Before aPerfectStay
Before adopting the aPerfectStay property management system, Villa Lagoonscape faced several challenges:
- Inefficient Inventory Management: The property needed help to keep track of available rooms and manage bookings efficiently, leading to potential overbookings and lost revenue.
- Rate Management Complexity: Managing different rates across various booking channels was cumbersome and time-consuming.
- Manual Booking Process: Creating bookings for multiple rooms was a lengthy process, impacting operational efficiency.
Solutions Offered by aPerfectStay
aPerfectStay provided Villa Lagoonscape with a suite of solutions tailored to address their specific needs:
- Channel Manager: The flexibility to have different rates for different channels streamlined rate management and ensured optimal pricing strategies.
- User-Friendly Interface: The intuitive and easy-to-use interface of the channel manager simplified daily operations for the staff.
Integration to aPerfectStay
The integration process with aPerfectStay was seamless, allowing Villa Lagoonscape to adapt to the new system quickly. The support team from aPerfectStay provided comprehensive training and ongoing assistance to ensure a smooth transition .
Brief
Villa Lagoonscape
Sri lanka
1. Channel manager Synchronisation
2. Inventory management
3. Efficient for small player
Operational Benefits
Since implementing aPerfectStay, Villa Lagoonscape has experienced significant operational improvements:
- Increased Efficiency: The property management system has made inventory management more efficient, reducing the risk of overbookings and enhancing revenue management.
- Streamlined Operations: The user-friendly channel manager interface has simplified the process of managing rates across different channels, saving time and effort for the staff.
Future Growth
Villa Lagoonscape is optimistic about future growth with aPerfectStay. The Director Hansan Zain is confident that the continued use of the system will lead to further operational efficiencies and enhanced guest satisfaction.