Customer Success Story

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Villa Lagoonscape

About Villa Lagoonscape

Villa Lagoonscape is a luxurious getaway overlooking the serene waters of the Negombo Lagoon. The property boasts unrivaled living spaces including a jacuzzi, games room, lounge, and swimming pool. Villa Lagoonscape offers a unique and memorable experience for its guests, ensuring a blend of luxury and relaxation.

Challenges Faced Before aPerfectStay

Before adopting the aPerfectStay property management system, Villa Lagoonscape faced several challenges:

  1. Inefficient Inventory Management: The property needed help to keep track of available rooms and manage bookings efficiently, leading to potential overbookings and lost revenue.
  2. Rate Management Complexity: Managing different rates across various booking channels was cumbersome and time-consuming.
  3. Manual Booking Process: Creating bookings for multiple rooms was a lengthy process, impacting operational efficiency.

Solutions Offered by aPerfectStay

aPerfectStay provided Villa Lagoonscape with a suite of solutions tailored to address their specific needs:

  1. Channel Manager: The flexibility to have different rates for different channels streamlined rate management and ensured optimal pricing strategies.
  2. User-Friendly Interface: The intuitive and easy-to-use interface of the channel manager simplified daily operations for the staff.

Integration to aPerfectStay

The integration process with aPerfectStay was seamless, allowing Villa Lagoonscape to adapt to the new system quickly. The support team from aPerfectStay provided comprehensive training and ongoing assistance to ensure a smooth transition .

Brief

Property name
Villa Lagoonscape
Location
Sri lanka
Why aPerfectStay
1. Channel manager Synchronisation
2. Inventory management
3. Efficient for small player

Operational Benefits

Since implementing aPerfectStay, Villa Lagoonscape has experienced significant operational improvements:

  1. Increased Efficiency: The property management system has made inventory management more efficient, reducing the risk of overbookings and enhancing revenue management.
  2. Streamlined Operations: The user-friendly channel manager interface has simplified the process of managing rates across different channels, saving time and effort for the staff.

Future Growth

Villa Lagoonscape is optimistic about future growth with aPerfectStay. The Director Hansan Zain is confident that the continued use of the system will lead to further operational efficiencies and enhanced guest satisfaction.

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Channel Manager flexibility to have different rates for different channels and the user-friendly interface of the channel manager are the most valuable features of aPerfectStay. It has helped us become more efficient in terms of inventory management. I would recommend aPerfectStay to others because it is convenient and ideal for small players.